Senior Resource Manager

Full-time, NYC (Hybrid / Remote Flexibility)

YOU: A systems-minded operator who knows how to keep a creative organization running smoothly without slowing it down. You’re equal parts strategic and detail-oriented and able to see the big picture across projects, people, and priorities while staying on top of the day-to-day. You understand that resource management is both art and science. You’re comfortable working with data, capacity, and utilization, but you also have strong instincts for people, team dynamics, and what great creative work requires. You know how to balance efficiency with quality making sure the right people are on the right work at the right time.

THEM: A global, social-first creative agency partnering with some of the world’s most recognizable brands. Built for a new generation, they specialize in campaigns, content, and creator-driven work that resonates with Gen Z and millennial audiences.Their team operates at the intersection of creativity, strategy, and culture — moving quickly, collaborating closely, and delivering work at scale.

RESPONSIBILITIES:

• Maintain a holistic view of projects, resourcing, and capacity across the agency

• Translate project and staffing data into clear insights for leadership

• Partner with client services and team leads to staff projects effectively based on priorities

• Monitor utilization, burn, and workforce planning to support business needs

• Identify resource gaps or constraints and proactively recommend solutions

• Support freelance resourcing in partnership with recruiting and people teams

• Collaborate cross-functionally to improve workflows, processes, and operational efficiency

• Own timesheet tracking and ensure accurate reporting across teams

• Facilitate clear communication across departments to keep work aligned and moving

REQUIREMENTS:

• 7+ years of experience in resource management within a social or digital agency

• Strong understanding of creative workflows, particularly within social and influencer-driven work

• Experience with capacity planning, utilization tracking, and resource optimization

• Highly organized with the ability to manage multiple priorities in a fast-paced environment

• Strong analytical skills with comfort working across data and planning tools

• Clear communicator with the ability to collaborate across disciplines and seniority levels

• Proactive, solutions-oriented mindset with a bias toward action

• Based on the information provided by our client, the base salary for this position is in the $105k–$120k range, depending on experience.