Account Manager
Full-time, NYC (Hybrid)
YOU: A strategic-minded account manager who knows how to move work forward while making it better. You’re equally comfortable partnering with clients and internal teams, bringing clarity, momentum, and thoughtful direction to every project. You anticipate challenges before they happen and navigate them with confidence, balancing strategy, creativity, and execution.
THEM: A forward-thinking incubation studio that is known for their high-quality work, an innovative approach and collaborates with clients to reimagine how they go to market.
RESPONSIBILITIES:
Serve as a day-to-day client lead, managing communication, follow-ups, and overall relationship health
Set expectations for meetings and work sessions, driving toward clear outcomes
Synthesize research and inputs into strategic POVs that guide the work
Partner with internal teams to keep projects moving forward
Track scope, timelines, and budgets, proactively flagging risks and helping resolve them
Support new business efforts, contributing to pitches and proposals
Build strong relationships with clients and partners, including occasional travel
REQUIREMENTS:
3+ years of experience managing client relationships within a strategy consultancy, creative agency, or innovation studio
Strong communication skills with the ability to present ideas clearly and confidently
Collaborative mindset with the ability to both lead and contribute independently
Organized and detail-oriented, with experience managing multiple workstreams
Comfortable using modern tools (GSuite, Slack, project management platforms, Figma, etc.)
Curious and engaged with brands, culture, and market dynamics
Confident, thoughtful, and low ego. Someone who elevates both the work and the team
Based on the information that has been provided to You & Them by our Client, the base salary for this position is in the $100K-$150K range depending on experience.
