Managing Director, Delivery

Fulltime, Remote

YOU: A delivery-focused leader who thrives at the intersection of creativity and operations. You know how to set the pace, priorities, and quality benchmarks across complex projects—whether websites, products, or brand systems. You’re equally comfortable rolling up your sleeves to solve problems and stepping back to design the systems, culture, and workflows that make world-class creative delivery possible.

THEM: A well-respected, award winning creative studio who’s partnering brands at the intersection of cutting edge technology, digital, and brand experiences.

RESPONSIBILITIES:

  • Own delivery as a core function

  • Lead the entire portfolio of projects—shaping delivery strategy, resourcing, and planning across teams

  • Build scalable systems, tools, and best practices to unlock efficiency and creative excellence

  • Balance high-level oversight with hands-on execution in a fast-moving environment

  • Partner with leadership to align delivery with creative and commercial goals

  • Scope, resource, and manage project planning while mentoring cross-functional teams

  • Drive financial performance and accountability across projects

  • Maintain strong client relationships as the delivery lead, ensuring trust, alignment, and breakthrough outcomes

  • Anticipate risks, resolve challenges, and keep teams motivated, resourced, and focused

REQUIREMENTS:

  • 12+ years of delivery, operations, or program leadership within creative, digital, or agency environments

  • Proven success scaling delivery functions and leading cross-disciplinary teams

  • Skilled at balancing creative ambition with operational discipline

  • Strong client-facing communication, relationship, and problem-solving skills

  • Financial fluency across scoping, resourcing, and project performance

  • Experience shaping processes, systems, and culture in fast-paced environments

  • Based on the information that has been provided to You & Them by our Client, the base salary for this position is in the $175K - $225K range depending on experience.

  • Able to be successful in a mostly remote environment with occasional in-person meetings as needed by the business.

Next
Next

Business Operations Manager